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About EC Care

EC Care Support Services provides personalised aged care, NDIS, DVA and in-home support services across the communities we serve. We support older Australians, people with disability, veterans, families and carers with respectful, reliable and person-centred care.

Our goal is to help people live safely, independently and with dignity at home and in the community, while receiving support that reflects their needs, goals, culture, preferences and lifestyle.

Who We Are

EC Care is an inclusive care provider committed to supporting people of All Abilities. We deliver practical, compassionate and high-quality support across aged care, disability services, community nursing, personal care, in-home support, respite, community participation and support coordination.

We understand that every person’s situation is different. Some people need help with daily living tasks. Others require nursing care, personal support, social connection, behaviour support strategies, or assistance navigating their NDIS or aged care services.

Whatever the need, our team works alongside each person, their family, carers and support network to provide care that is safe, respectful and tailored to their life.

Our Vision

Creating a community where people of All Abilities are respected, supported and empowered to live with dignity, independence and choice.

At EC Care, we are committed to making responsible and transparent decisions guided by our long-term plan outlined in our Strategic Management Framework . This framework details our main priorities and specific methods of delivery

Our Purpose

To deliver safe, high-quality and person-centred services that support people to enjoy a better lifestyle, maintain independence and take part in everyday life with confidence.

What We Believe

At EC Care, support should never feel one-size-fits-all. Good care starts with listening, understanding and building trust.

We believe every person deserves to feel safe, respected and heard. Our services are designed to support choice, independence and wellbeing while helping people access the right care at the right time.

We are committed to making responsible and transparent decisions guided by our Strategic Management Framework. This helps us focus on service quality, strong governance, continuous improvement and better outcomes for the people we support.

Our Values

Respect and Safety

We treat every person with dignity and respect. We work to provide safe services that support each person’s wellbeing, rights and choices.

Engagement and Empowerment

We listen to the people we support and help them make informed decisions about their care, services and daily life.

Transparency and Inclusion

We aim to provide services that are open, inclusive and responsive. We value clear communication and work with clients, participants, families, carers and support networks.

Compassion

We care about the way support is delivered. Compassion is shown through our actions, our behaviour and the respect we bring to every interaction.

Our VisionOur Vision

EC Care provides support that helps people manage daily life, maintain independence and stay connected to their community.

Our services may include:

Our Organisation

EC Care is built around strong governance, safe service delivery and a commitment to continuous improvement. Our policies and procedures are developed in line with relevant legislation, quality standards and provider responsibilities.

We are committed to delivering services that are professional, accountable and focused on the needs of the people we support.

Our Leadership

EC Care has a board of directors established in accordance with the organisation’s Articles of Association. Our leadership team helps guide the organisation’s direction, service quality, governance and long-term planning.

This leadership structure supports responsible decision-making and helps ensure our services remain safe, compliant and focused on positive outcomes.

Our People

Our experienced team is committed, reliable and dedicated to delivering person-centred support.

We value staff who bring compassion, professionalism and respect to their work. Whether providing nursing care, personal support, community access, coordination or daily living assistance, our team focuses on helping people feel safe, supported and empowered.

Need Support for Yourself or a Loved One?

EC Care can help you understand your options and arrange care that suits your needs, goals and lifestyle. Contact our team to discuss aged care, NDIS, DVA, in-home support, nursing, respite, personal care or community support services.

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