Support Coordination
Expert NDIS Support Coordination to help participants understand their plan, connect with providers and get the most from their supports.
Support Coordination
EC Care provides expert NDIS Support Coordination services tailored to the needs of each participant, helping them understand their NDIS plan, connect with the right providers and make confident choices about their supports.
Our Support Coordinators work alongside participants, families and support networks to help coordinate services, manage life stage transitions, monitor budgets and ensure supports are aligned with each person’s goals.
From understanding what is included in a plan through to preparing for reviews and building stronger support networks, EC Care provides practical guidance from start to end.
NDIS Support Coordination tailored to your needs
Support Coordination is a capacity building support designed to help NDIS participants understand, implement and use their plan more effectively. EC Care helps participants make sense of their funding, connect with suitable providers and coordinate supports that reflect their goals, needs and preferences.
Our team can help participants manage service delivery, communicate with providers, monitor plan budgets, prepare for reviews and make informed decisions about their support arrangements.
Helping you get more from your NDIS plan
EC Care can assist participants to understand and use their NDIS plan, pursue personal goals, connect with community and government services, and build confidence in managing supports over time.
Support Coordination may also include help with life stage transitions, supported accommodation discussions, in-home care arrangements, respite, short-term accommodation, medium-term accommodation and coordination with multiple providers.
Level 1 - Support Connection
Support Connection is a lower level of support that helps participants build their ability to connect with informal, community and funded supports. The goal is to help participants get the most out of their plan and work towards their goals with more confidence.
Level 2 - Support Coordination
Support Coordination is a medium level of support that helps participants build the skills needed to understand, implement and use their NDIS plan. A Support Coordinator works with the participant to ensure the right mix of supports are in place to improve independence, maintain relationships, manage service delivery and participate in the community.
NDIS standards and pricing
EC Care Support Services prices are in line with the NDIS Price Guide and services are delivered in accordance with the NDIS Code of Conduct and Practice Standards.
Service Includes
-
Understanding and using your NDIS plan
-
Connecting with suitable NDIS providers
-
Coordinating funded, informal and community supports
-
Support with life stage transitions
-
Building confidence and skills
-
Improving independence and quality of life
-
Developing individual support plans
-
Monitoring NDIS plan budgets
-
Support with NDIS plan reviews
-
Preparing reports for the NDIA where required
-
Helping participants have a say in their supports
-
Checking providers meet their obligations
-
Connecting with community and government services
-
Discussing supported accommodation needs
-
Support with in-home care options
-
Support with respite and short-term accommodation
-
Support with medium-term accommodation discussions
Who This Service Helps
Support Coordination may suit NDIS participants who need help understanding their plan, finding providers, coordinating services, monitoring budgets or preparing for plan reviews.
This service may support participants who are new to the NDIS, changing providers, managing complex supports, transitioning through life stages or needing help to connect with community, government and funded services.
It may also help participants and families who want clearer guidance, stronger support networks and practical assistance to make sure services are working together effectively.
Available Funding Pathways
-
NDIS
Accessing NDIS Support Coordination
Support Coordination is generally accessed through the NDIS when it is included as a funded support in a participant’s plan.
The level of support available will depend on the participant’s NDIS plan, goals, support needs and approved funding. Support Coordination may include Support Connection or Support Coordination, depending on what has been approved.
If you are unsure how Support Coordination works or whether it is included in your plan, EC Care can help explain the next steps and discuss how support coordination may assist you.
FAQs
What is NDIS Support Coordination?
Support Coordination is a capacity building support that helps NDIS participants understand, implement and use their NDIS plan. It can help participants connect with providers, coordinate services and work towards their goals.
How can EC Care help with Support Coordination?
EC Care can help participants understand their NDIS plan, find suitable providers, coordinate supports, monitor budgets, prepare for reviews and connect with community, government and funded services.
What is Level 1 Support Connection?
Level 1 Support Connection is a lower level of support that helps participants connect with informal, community and funded supports so they can get more from their NDIS plan and work towards their goals.
What is Level 2 Support Coordination?
Level 2 Support Coordination helps participants build the skills needed to understand, implement and use their NDIS plan. It can support service coordination, independence, relationships, community inclusion and provider management.
Can Support Coordination help with plan reviews?
Yes. EC Care can support participants with NDIS plan reviews, including helping monitor plan usage, gather information, prepare reports where required and discuss ongoing support needs.
Can EC Care help with supported accommodation options?
Yes. EC Care can help participants discuss supported accommodation needs, including in-home care, respite, short-term accommodation and medium-term accommodation options where relevant to their NDIS plan and goals.
Need help getting more from your NDIS plan?
EC Care can help you understand your NDIS plan, connect with the right providers and coordinate supports that match your goals. Contact our team to discuss Support Coordination and how we can guide you through the process.